Privacy Policy

Restoration-Pro (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

By accessing our website or utilizing our services, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Address
  • Any other information you provide through forms or communications

b. Non-Personal Information

  • Browser type
  • IP address
  • Device type
  • Website usage data, such as pages visited, time spent, and referring URLs

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Respond to your inquiries and requests
  • Schedule services and provide estimates
  • Send updates, promotions, or other relevant communications
  • Comply with legal requirements and enforce our terms

Please Note: We do not process online payments through our website. Any payments for services are handled offline or through other direct means.


3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors that assist with marketing or other business operations
  • Legal Authorities: When required by law or to protect our rights and the safety of others
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. Cookies allow us to:

  • Track visitor preferences
  • Improve website functionality
  • Provide relevant advertisements

You can manage or disable cookies through your browser settings. However, doing so may affect your website experience.


5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.


6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing your information.


7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and obtain a copy of your personal information
  • Request corrections or updates to your information
  • Request deletion of your personal information
  • Opt-out of receiving promotional communications

To exercise these rights, please contact us using the information provided below.


8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.


9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.


10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Restoration-Pro
2788 Wills Creek Rd, Gadsden, AL 35904
Phone: (256) 877-6003